In recent instances, scammers have demanded immediate payment over the phone. They will direct you to transfer funds electronically, sometimes through money wiring systems or pre-paid cards. Scammers will threaten to disconnect your electrical service if instant payment on a past due bill isn’t received. One of the most common methods scammers use, is calling customers directly and pretending to be an Entergy representative.How to tell if someone may be scamming you Phone Utility account may also be restricted for future checking account payments due to excessive returns. Additional fees may be applied for past due and return payments. In these cases, you will still owe the amount shown on their bills for the utility services you have used, as the payments have not been satisfied. However, these funds are kept by the scammer and not sent to Entergy for payment of the customers’ utility bills. Scammers will successfully withdraw money from the financial accounts you willingly provide. But in these cases, the payments will be reversed due to fictious or unauthorized use of financial account information. Payments made through inappropriate or fraudulent methods may initially appear to be successfully applied to your utility account. Don’t pay any Entergy bill with a gift card, cash reload card, wiring money or cryptocurrency. Entergy does not demand or accept gift cards like iTunes or Amazon, cash reload cards like MoneyPak, Vanilla, or Reloadit, or cryptocurrency like bitcoin.Disconnects. Entergy does not cut off service without considerable advance warning.Entergy representatives will never call you to request personal information over the phone. Never give out your personal information by email or phone. Never give out personally identifying information like your social security number or Entergy account number to an unsolicited caller.Never give out your banking information by email or phone. Entergy does not demand banking information by email or phone, or force you to provide this information to a representative as your only option.Do not use unauthorized payment methods. You should only use authorized payment options that are provided on the myEntergy website to make a bill payment transaction.Here are some steps to protect your personal information from scammers: If feel you are in immediate danger and the suspected scammer is present, call 911 as soon as possible.Inform your bank or financial institution, which may then direct you to other protective measures.Be sure to have all details and any supporting documents available to discuss the suspicious activity on your utility account with an Entergy representative. Contact Entergy by calling 1-800-ENTERGY (1-80) to speak with an Entergy customer service representative.We want to ensure we provide the most current and reliable information regarding scams to our customers and provide tools to help you keep your information safe. Unfortunately, we continue to see an increase in fraudsters' attempts to scam our customers. For instance, a tax preparer who has only a PTIN can file your return, but she can't legally represent you before the IRS in the case of an audit.At Entergy, we put the safety and well-being of our customers at the forefront of everything we do. There are several different types of qualifications for tax pros that come with different levels of responsibility (and, usually, different costs.) Think about what you might need in the future and choose accordingly. The tool lets you search for preparers by name and location you can also use it to find qualified tax helpers in your area. It's just consumer protection steps." Look them upīefore hiring someone to help with your tax return, look them up on the IRS' website to make sure they have the credentials they claim. Said Olson: "You don't have to be a tax expert to protect yourself. Scammers have been known to give one return copy to the taxpayer but file a different version of the return, with made-up deductions or fake income to get a big refund - which the scammer later diverts into his own account. The copy could also protect you if your tax filer turns out to be a fraudster.
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